PUBLIKASI PENANGANAN PENGADUAN (KATEGORI KELUHAN)
PERIODE: Januari s.d. Desember Tahun 2018
NAMA PELAKU USAHA JASA KEUANGAN: MPM FINANCE
|
Jenis Transaksi |
Selesai Jumlah |
Percentage Selesai |
Dalam Proses Jumlah |
Percentage Dalam Proses |
Tidak Selesai Jumlah |
Percentage Tidak Selesai |
|
Biaya Administrasi MCP |
1 |
100% |
0 |
0% |
0 |
0% |
|
Buku Angsuran |
1 |
100% |
0 |
0% |
0 |
0% |
|
Diskon Denda |
138 |
100% |
0 |
0% |
0 |
0% |
|
Kondisi Kantor Cabang |
1 |
100% |
0 |
0% |
0 |
0% |
|
Nilai Denda |
45 |
100% |
0 |
0% |
0 |
0% |
|
Pelepasan BPKB |
1 |
100% |
0 |
0% |
0 |
0% |
|
Pemalsuan Tanda Tangan |
1 |
100% |
0 |
0% |
0 |
0% |
|
Penagihan Angsuran |
1 |
100% |
0 |
0% |
0 |
0% |
|
Pengalihan Unit Tidak Resmi |
1 |
100% |
0 |
0% |
0 |
0% |
|
Perbedaan Jumlah Angsuran |
1 |
100% |
0 |
0% |
0 |
0% |
|
Permintaan Pelepasan BPKB |
1 |
100% |
0 |
0% |
0 |
0% |
|
Prosedur Pengambilan BPKB |
1 |
100% |
0 |
0% |
0 |
0% |
|
Souvernir |
1 |
100% |
0 |
0% |
0 |
0% |
|
Surat Somasi |
1 |
100% |
0 |
0% |
0 |
0% |
|
Grand Total |
195 |
100% |
0 |
0% |
0 |
0% |
